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Communication Skills Videos: Olsen

Learn more about communication skills you can use for even better office visits with your doctor. Watch Olsen, a patient who has been living with ITP for 3 months, demonstrate these skills in the videos below.

Listen and Learn Skills Videos

When the doctor does not explain your medical problem in a way you understand

When the doctor uses confusing medical terms

When you forget or do not feel comfortable asking the doctor questions

When you could not remember all the things you are supposed to do after leaving your medical visit

Educate Skills Videos

When the doctor does not have a good understanding of you as a person

When the doctor is not aware of what you know or think about your medical problem and symptoms

When the doctor misunderstood something you said

Assess Skills Videos

When the doctor does not consider difficulties you've had following treatment recommendations

When the doctor does not focus on helping you identify workable ways to make changes in your everyday habits

When it is not easy to ask for details or express doubts about the tests or treatments the doctor recommends

Partnering Skills Videos

When the doctor does not address the problems you most wanted to discuss

When the doctor does not discuss treatment risks, benefits, or alternatives with you

Support Skills Video

When the doctor does not effectively address your fears and concerns

Putting What You Learned Into Practice

Practice Worksheet

Now that you have watched your communication skills-building videos, use this worksheet to plan how you will use each skill during your next office visit.

Click Here For Your Practice Worksheet