Communication Skills Videos: Lily
Learn more about communication skills you can use for even better office visits with your doctor. Watch Lily, a patient who was just diagnosed with ITP, demonstrate these skills in the videos below.
Listen and Learn Skills Videos
When the doctor does not explain your medical problem in a way you understand
When the doctor uses confusing medical terms
When you forget or do not feel comfortable asking the doctor questions
When you could not remember all the things you are supposed to do after leaving your medical visit
Educate Skills Videos
When the doctor does not have a good understanding of you as a person
When the doctor is not aware of what you know or think about your medical problem and symptoms
When the doctor misunderstood something you said
Assess Skills Videos
When the doctor does not consider difficulties you've had following treatment recommendations
When the doctor does not focus on helping you identify workable ways to make changes in your everyday habits
When it is not easy to ask for details or express doubts about the tests or treatments the doctor recommends
Partnering Skills Videos
When the doctor does not address the problems you most wanted to discuss
When the doctor does not discuss treatment risks, benefits, or alternatives with you
Support Skills Video
When the doctor does not effectively address your fears and concerns
Putting What You Learned Into Practice
Practice Worksheet
Now that you have watched your communication skills-building videos, use this worksheet to plan how you will use each skill during your next office visit.
Click Here For Your Practice Worksheet